"Five-Star Service" has Kari Story and First Home Mortgage reaching new heights in local lending
If it’s been awhile since you bought a house, know that the lending process has changed a lot since the housing crisis of a decade ago. Getting homebuyers up to speed with the new rules of lending is where Kari Story shines. As branch manager of First Home Mortgage in Ocean City, she and her team expertly walk clients through the lending process from start to finish.
First Home is a correspondent lender, working with multiple investors who give her access to different prices and interest rates.
“There’s so much anxiety in purchasing a home — and it can be good anxiety, like excitement — but it’s still a stressful thing,” Story said. “For me, what I see with a client is, if you set the expectations and let everybody know that this is the timeline, then they’re prepared.”
After graduating from Salisbury University with a mathematics and statistics degree in 2002, Story fell in love with the Shore and longed to be near the ocean. She soon decided to get a real estate license and work in Ocean City. It set the stage for a turning point in her career.
“I was sitting an open house one day,” Story recalled, “and had a guy come in who worked for a mortgage company. He said, ‘Wow, if you graduated with a math and statistics degree, you shouldn’t be selling property; you should be financing it.’ And I replied,
‘Well, give me a job!’ He quickly replied, ‘OK!’ And I’ve been doing it ever since.”
After a few years with National City Mortgage and Met Life, Story was recruited to open a new branch in Ocean City for First Home Mortgage. “I ended up falling in love with the company,” she said. “First Home is large enough to have the products, resources and tools I need but still small enough to feel like you’re family. Everybody says it when they come in here. We have a good mojo, a good vibe in here.”
Today, Story closes upwards of $60 million in loans annually. She is licensed in Maryland, Delaware, Virginia, Pennsylvania and Florida. Giving clients “five-star service” remains her top priority.
“Anybody who sets foot in this door can tell you that we treat people the way they would like to be treated,” she said. “We’ll do anything to make our customers’ lives easier.”
FIRST HOME MORTGAGE
443-614-6286 | 6200 Coastal Hwy., Suite 301, Ocean City
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