The Banks family established Banks Wines & Spirits 12 years ago on the premise of peerless customer service, community involvement — and just plain fun
For more than 12 years, the Banks Wines & Spirits family has provided not only a superior selection but also a superior customer-service experience, one that includes information, education and just plain fun.
“We look upon this business as being more than just a liquor store,” said Kami Banks, who owns the Millville-based business with her brother, Ted, and mother, Mackie Banks. “To us, it’s also a gathering spot, an organization that prizes community and customer service above all else. Some may call it ‘old school,’ but we inherited that ethos from my late father, Russell, and we consciously honor his legacy by operating the business he founded with his ideals, every day.”
Creating that atmosphere required some strategic planning, which is why Banks Wines & Spirits begins with a 10,000 sq. ft. space in which patrons and products alike may mingle.
“We really need all that space,” Kami said, “because we currently carry more than 3,000 wine labels and over 250 kinds of domestic, imported and craft beer — and those numbers are only going to increase.”
They also need that space for their 500 cubic-foot, temperature-and-humidity-controlled wine vault. It might be better referred to as their wine theater for the panoramic views it offers of more than 300 different wines, including higher-end products from such celebrated wineries as Penfolds in Australia (with vintages of the wildly popular Grange going back to 1997) and California’s Silver Oak and their highly anticipated 2010 Alexander Valley Cabernet Sauvignon.
Though their massive inventory may seem somewhat overwhelming, Ted and Kami have supplied on-staff expertise in the forms of Charlie Morganthaler, “the wine guy,” and Bryan Muzik, “the beer guy,” who each possess vast general knowledge in addition to their respective specialties.
Their popular tap/growler system is in full swing, offering eight great ways to sample the newest, hottest and most intriguing beers, which are usually rotated on a daily basis. “We carry all the local products and can special order anything in Delaware,” she added.
The “local” aspect of their operation is a contributing factor to why Banks Wines & Spirits remains so relevant in the community. “In addition to a series of themed tasting events that run throughout the year, we form key partnerships with local businesses, to create fun and informative events for the community,” Kami said. “To tell the truth, we really enjoy them, too.”
This spring, Kami and Ted will be taking their second trip Knob Creek in Kentucky, to personally select a single barrel of specially distilled bourbon that will be available only at Banks. “It went over so well last year that we knew we had to do it again in 2015,” Kami said. Banks’ exclusive single-barrel Kentucky bourbon is expected to arrive at the store in June.
BANKS WINES & SPIRITS
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